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Grey

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Posts posted by Grey

  1. The dealership should not have paid the commission on the sale until the vehicle was delivered (unless they are a salaried store). Ask the dealership who will be handling your delivery, and get to know them. They can earn your repeat business by keeping you advised of your status and providing an excelent delivery.

     

    Good luck!

  2. I don't even know why they give us owner's manuals when we can get everything we want to know from this forum! Save a tree.

     

    Oops, I forgot, there are still people without a computer. Perhaps the government can take more of my money and buy everyone a new computer. There, another crisis solved through higher taxes on producers.

  3. Most sales personnel do not have access to the Ford intra-net, so they have to go to a manager to get update information. They show up at the sales tower, or managers office without your order number, which means the manager has to go digging through files to find it. Most of the time, the status has not changed, so the excercise was for nothing. When you get 20 of those random inquiries a week, it starts to get old.

     

    When the dealership provides an estimate of build or delivery timing, they tend to push it out a few weeks because there can be situations that slow down the processes. Sometimes, they will take and submit your order, knowing they don't have allocation for that month - just hoping it somehow gets pulled ahead. Or, they add on a few weeks, in hopes it will be there sooner and they will look like Heros. Remember, the dealerships control most of the scheduling, through their use of priority codes and managing their allotment.

     

    Too many instances where a retail customer gets a VIN, finds someone to check status, they begin to rely on an estimated build or delivery date. There are factors that can pull the order ahead or slow it down that are completely out of the dealer's control, or ability to influence.

     

    The scheduling system is updated on Thur. evenings. If I were a Sales Manager, I would provide retail order status to sales personnel each Friday, but I would caution them not to create unrealistic expectations.

     

    If you have a DOR, then you know your body number and your order number. It would be helpful for you to give that to your sales person after Friday morning and ask them to check your status.

  4. Build schedules use the Monday of the build week - even if it does not start down the line until Friday.

     

    Once it is produced, you can determine the exact date it rolled off the line. The vin number is not in build sequence - if you want to know that, you need to find the sequence number on a build sheet. They are often found behind panels, under or behind seats, in the trunk, etc. The build sheets tell the assemblers what parts to pull to complete their portion of the vehicle.

     

    To me, the more I know, the better the experience.

  5. If I were to keep my FFH beyond the battery warranty period and it had a battery failure. I would be able to replace or repair it for under $2,500. Some people are not as resourceful and will pay a lot more.

     

    I am encouraged by the fact that many FEH battery packs have gone over 250,000 miles, that I won't face that expense.

  6. Welcome to the forum. And I also recommend spending an evening with the owners/sync manual. Also be sure to register on syncmyride.com. You get all types of help and software updates! You also can set up the "traffic and directions" on sync. That's a nice feature every sync owner gets for 3 YEARS FREE.

     

    Enjoy your new ride.

     

     

    Not quite---6 months free if you have Nav.

  7. And here is the final answer....I got my $1700 credit!

     

    His response after 1 hour on the phone with 2 different IRS agents to figure this out!

    My return is 50 pages long I think....

     

    Did I or my accountant do something wrong in filing form 8910?

     

    Of course not. It was not that they denied it. They just failed to record it. First agent didn't understand it or how it worked. Had to walk her through the return. Then had to do the same with the second and took her to the additional form that gets filed and then she realized that the credit was hanging in limbo "unapplied".

     

    Amazing, huh? Most of those clerks probably never saw this form before in their careers...

     

     

    That is why I keep trying to put the correct information out there. There are hundreds of FFH/MMilanH (+FEH/MMarinerH) buyers out there that won't get the credit or will get the wrong amount. If only they had joined the forum!

  8. And why spend $22 a gallon for something you are going to cvhange out in 5-10,000 miles. I bought my last 5 quart jug of Motorcraft 5W20 for $11.50 at WallyWorld. Unless you are planning on going 20,000 miles between oil changes, my purchase represents the far better value with no sacrafice in performance or protection.

  9. Unless you placed an order for a 2010 or 2011 FFH or MMilanH before 3/31/2010, there are no more tax credits for Ford Hybrid purchasers.

     

    Unfortunately, there will still be buyers that don'r realize they could qualify for the credit!

     

    I wish I had known what a great vehicle the FFH is and I would have ordered two when the credit was $3,400.

  10. What a trifling bunch of crap. The researcher did not have a clue. You don't compare a base model with minimal equipment against a fully loaded Hybrid (in the case of the Milan),. The FFH compares performance wise to the V6 Fusion - not the I4.

     

    For most of us, it was not a matter of justifying the Hybrid (compared to the non-Hybrid version of the Fusion/Milan) but against what we were driving before the purchase. I consider that my fuel economy has improved from 18 MPG to 38 Mpg. Even without the tax credit (thank you very much), the higher resale value, lower maintenance cost, etc. it more than justifies my purchase decision.

     

    I guess if they followed this forum, they might have learned enough not to make dumb statements like they did.

  11. Years ago when many options were stand alone, there were many possible combinations that were never built. Now that they package optional equipment within each series, the possible build combinations are down significantly. Fewer trim choices reduces the complexity in the plants and makes it much more likely to find the exact vehicle you might order in your (or a close) dealer's inventory.

     

    Many wold argue that they want the choice back, but by discounting the packages, most people can get what they want, plus a few extras for the same price.

     

    The Product Planners are charged a complexity cost for each unique part required at the assembly plant. By grouping options, they can reduce the number of wiring harnesses, instrument clusters, audio components, etc. Every cost saving they can generate offsets the package discounts and puts a little more to the bottom line. Win-Win with few complaints.

     

    In 1966, while working at a Chevrolte dealership, (and going to grad school) I ordered a one off. Chevelle Super Sport, 360 HP 396 ci, three speed on the floor, bench seat with A/C. Found out later that the transmission was a Ford unit since that was the only 3 speed that would take the power the beast would produce. About the only way to have a one off today, is to customize it yourself.

  12. I think you will find, as we have, that everyone is very respectful (most of the time) and any trolls get put down very fast. We do very little bench racing (mine is bigger, etc.) That is pretty much for the Camaro crowd.

     

    We come here to learn, share and be entertained in a friendly manner - with the goal of a great ownership experience.

     

    Welcome, we look forward to your contributions.

  13. Although dated, it is a great explanation of the scheduling and allocation system. One of the newer additions to the "process" is the retail verification steps required for selected vehicles.

     

    Hybrids, specialty/performance vehicles, etc. require the dealership to fax a copy of the customer's purchase order and driver's license to a clearing point so the order may be accepted for scheduling. That prevents dealers from ordering stock units (coded as retail) and producing them ahead of real retail orders.

  14. Doesn't sound like much of a risk to me. I'll wait for my letter from Ford and call the dealership to see if they have the parts in for the fix before I go in for service/ I want them to do the computer update for the BLIS at the same time.

     

    If there are a lot of nervous Nellies out there that think the sky is falling, I'll wait until they get their vehicles fixed (if parts are slow in coming.) That's the kinda guy I am.

  15. Once built, the vehicles go to a gathering yard and sit until the transportation system assigns it to a train or hauler. Then it will go another gathering yard (at the end of the train journey) and wait until the transportation system assigns it to a carrier for local delivery.

     

    These decisions regarding routing, loading, etc. are made to minimize transportation cost while providing reasonable delivery service. Two vehicles off the line the same day, going the same distance for delivery might have a two week varience in delivery timing.

     

    If there was any damage to the vehicle in transit, it will generally be repaired at a facility near the gathering yard ---that can add a few days. (Rare, but it happens.)

     

    Dealers are prone to under promise and (therefore) over deliver

     

    BTW, your mileage may very also.

  16. "I just figured the factory would sned the nerxt one that wasn't a specific customre order to the dealership and we'd be done"

     

    Every vehicle built has an order and they don't shift cars around. They put a reginal priority on your order which moved it up in the scheduling.

     

    Check your owner's manual for the instructions on resetting the oil change indicator.

     

    BTW, Ford updates the scheduling system Thur. evenings, so Friday will give you the latest scheduling info.

  17. A retail customer could place an order with a dealership before 3/31/2010, even tho the dealership would have to wait until the order banks were open to place the order with Ford. A retial sales agreement dated befroe 3/31 would suffice.

     

    You buy from a dealership and that contro;s the "purchase date" and an order is considered a commitment to purchase for purposes of the tax credit.

     

    Filing for the credit on a 2011 FFH might raise a flag at the IRS, but your dated documents should permit you to prevail.

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